Tata Steel is one of the world’s most geographically diversified steel producers, with operations in 26 countries and commercial offices in over 35 countries. In Europe they are one of the largest steel producers.

Quality Tracking at Tata Steel

Internal Quality Support

Goal: In order to raise the Quality level, Quality Tracking has been asked to provide expertise in upgrading a selected processes within the Quality Department.



  1. Upgrade Problem Solving processes, including improved Root Cause Analysis skills
  2. Professionalize FMEA process
  3. Upgrade OCAP management
  4. Professionalize NCR Management, including increased Quality Awareness
  5. Upgrade Product Testing processes